Privacy Policy

Effective Date: 11 October 2025

Nuvesto Markets Ltd
Registered Office: The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia
Registered Agent: Fortgate Offshore Investment and Legal Services Ltd

1. Introduction
This Privacy Policy explains how Nuvesto Markets Ltd (“Nuvesto”, “we”, “us”, “our”) collects, uses, stores, and protects personal data when you use our websites, platforms, or related services.
By accessing or using our services, you consent to the practices described in this Policy.
We are committed to compliance with the Data Protection Act 2021 of Saint Lucia and applicable international privacy standards.

2. Who We Are
Nuvesto Markets Ltd is incorporated under the International Business Companies Act Cap 12.14 of Saint Lucia and operates as an international financial services company providing online trading and related solutions.

3. Personal Data We Collect
We may collect and process the following categories of data:
– Identity Data: name, date of birth, nationality, identification documents
– Contact Data: email address, telephone number, residential address
– Financial Data: bank details, employment and income information, trading history
– Compliance Data: KYC records, AML/CFT screening results, PEP/sanctions status
– Technical Data: IP address, browser type, device ID, usage logs
– Communication Data: emails, calls, chat transcripts, support records
We collect only the data necessary to provide and improve our services and to comply with legal obligations.

4. Purpose of Processing and Legal Basis

Purpose | Legal Basis
— | —
Account creation and verification (KYC) | Legal obligation / contract performance
Transaction processing and account management | Contract performance
AML/CFT screening and regulatory reporting | Legal obligation
Customer support and service quality | Legitimate interest
Marketing communications (if opted-in) | Consent
Website analytics and improvements | Legitimate interest

5. Call Recording & Electronic Communications
We may record phone calls and store chat, email, and other communications for regulatory, training, and quality assurance purposes. All records are securely stored and accessible only to authorized staff.

6. Sharing and Disclosure of Information
Your data may be shared with:
– Regulatory bodies (e.g. the Financial Intelligence Authority of Saint Lucia)
– KYC/AML and payment service providers
– Cloud and IT infrastructure vendors
– Legal and audit partners
– Affiliated entities and outsourced compliance teams
When data is transferred outside Saint Lucia, we ensure appropriate safeguards and contractual protections are in place.

7. Cookies and Analytics
We use cookies and analytics tools to enhance user experience and monitor site performance.
You can disable cookies via your browser settings or refer to our Cookies Policy for details.

8. Your Data Protection Rights
Under the Data Protection Act 2021, you have the right to:
– Access and obtain a copy of your data
– Correct inaccurate or incomplete information
– Request erasure (subject to legal requirements)
– Object to certain processing or withdraw consent
– Request data portability
To exercise these rights, contact us at [email protected].

9. Data Retention
We retain personal data for at least seven (7) years to satisfy AML/CFT and regulatory obligations or longer where required by law.

10. Security
Nuvesto applies strict technical and organizational security measures including encryption, firewalls, access controls, and employee confidentiality agreements to protect your data against unauthorized access or loss.

11. Corporate Changes
If Nuvesto undergoes a merger, acquisition, or restructuring, your data may be transferred to the new entity subject to equivalent privacy standards.

12. Policy Updates
We may revise this Policy periodically. Updated versions will be posted on our website with the effective date clearly stated.

13. Contact Us
Nuvesto Markets Ltd
The Sotheby Building, Rodney Bay, Gros-Islet, Saint Lucia
Email: [email protected]

If you are unsatisfied with our response, you may contact the Data Protection Office of Saint Lucia.