Terms & Conditions

Nuvesto Markets Ltd — Terms & Conditions (Saint Lucia)
Effective date: 10 October 2025

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of the website located at nuvesto.com and any related pages, content, tools, and services made available by Nuvesto Markets Ltd (“Nuvesto”, “we”, “our”, “us”).
Nuvesto Markets Ltd is an International Business Company (IBC) incorporated under the International Business Companies Act (Cap. 12.14) of Saint Lucia. Nuvesto is not licensed or regulated by any financial services regulator.
By accessing or using the Website or opening/using an account with us (collectively, the “Services”), you agree to be bound by these Terms and our policies referenced herein. If you do not agree, do not use the Services.

2. Definitions

Account: Your trading and/or client profile established with Nuvesto.
Client, you, your: Any person or entity that accesses the Website and/or uses the Services.
Services: Execution-only online trading services and related tools offered by Nuvesto.
Business Day: A day other than Saturday, Sunday, or public holidays in Saint Lucia.

3. Eligibility & Restricted Jurisdictions

You represent and warrant that you are at least 18 years old and have full legal capacity, are acting on your own behalf (not as agent or on behalf of a third party), and are not prohibited from using the Services under applicable laws.
As a Saint Lucia IBC, Nuvesto does not offer Services to residents of Saint Lucia.
You may not access the Services if you are located in, resident, citizen of, incorporated in, or otherwise connected with any prohibited or comprehensively sanctioned jurisdiction, including United States, Cuba, Iran, North Korea, Syria, Russia, Belarus, and any region subject to comprehensive sanctions or territorial restrictions.
You are solely responsible for ensuring that accessing and using the Services is lawful in your location.

4. Nature of Services — Execution-Only; No Advice

The Services are execution-only. We do not provide investment advice, personal recommendations, portfolio management, or fiduciary services. Any market information, research, or educational content is general in nature and not tailored to you.
You are solely responsible for all trading decisions and outcomes, including the selection of products, order types, and trade sizes.

5. Account Opening, KYC & Ongoing Compliance

You must complete our onboarding and KYC/AML checks and provide accurate, current, and complete information (and promptly update it when it changes). We may request additional documents or information at any time.
We may decline, restrict, suspend, or terminate the Services or an Account at our discretion, including where verification is pending, incomplete, inconsistent, or where required by law or sanction programs.
We may monitor transactions and report suspicious activity to relevant authorities where required.

6. Funding, Withdrawals & Payments (Detailed Policy)

Deposits and withdrawals must be made to/from payment methods in your own name. We do not accept/execute third-party payments.
Withdrawals are returned to the original funding method where possible (up to the amount deposited by that method).
Processing times: 1–3 Business Days for card/e-wallet requests and 1–5 Business Days for bank wires, subject to cut-offs, compliance checks, and third-party providers.
We may place temporary holds pending verification, fraud review, or sanctions screening.
Provider, intermediary, FX conversion, or network fees may apply and are borne by you. Our own fees (if any) are shown in the Fee Schedule and may change over time.
Refunds: Pre-trading deposits can be refunded; post-trading deposits are considered trading capital and not refundable.
You agree not to file chargebacks for properly authorized and delivered Services.

7. Trading Conditions, Margin & Liquidation

Instrument availability, leverage, spreads, commissions, rollover, trading hours, and other parameters are described on the Website and may change without notice.
You must maintain required margin at all times. If your equity falls below required levels, we may close positions partially or fully without notice.
Prices are indicative until executed. Slippage, requotes, partial fills, and latency may occur.
We may void or correct orders or positions reasonably determined to have executed at manifest error or obvious mispricing.
Abusive or exploitative trading strategies (e.g., latency arbitrage) may result in reversals or account closure.

8. High-Risk Investment Warning & Negative Balance Protection

Trading Forex and Contracts for Difference (CFDs) is high risk. Leverage can amplify both gains and losses. You may lose all invested funds rapidly.
The Services are not suitable for everyone. Do not trade with money you cannot afford to lose. Past performance is not indicative of future results.
We operate a Negative Balance Protection (NBP) policy: your Account balance will not remain negative due to trading losses — we will zero-out negative balances that arise from normal market conditions.
NBP exclusions: fraud, abuse, chargebacks, or misrepresentation void this protection.

9. Platform & Website Use

We grant you a limited, non-exclusive, revocable license to access and use the Website solely for the purpose of using the Services in accordance with these Terms.
You must not interfere with or disrupt the Website or Services. We may suspend access for maintenance, security, or force majeure.

10. Intellectual Property

The Website, content, text, graphics, logos, icons, interfaces, and software are owned by Nuvesto or its licensors and protected by intellectual property laws.
You acquire no rights in our intellectual property. Any unauthorized use is prohibited.

11. Data Protection & Privacy

We process personal data in accordance with our Privacy Policy and the Data Protection Act 2021 (Saint Lucia).
By using the Services, you consent to such processing, including verification, compliance checks, fraud prevention, and service provision.

12. Third-Party Services & Links

The Website may reference or link to third-party content or services. We do not control and are not responsible for third-party content, availability, or practices.

13. Prohibited Conduct

You must not use the Services for any unlawful purpose, including money laundering, terrorist financing, fraud, sanctions evasion, or to act as a payment intermediary for third parties.

14. Fees, Inactivity Fee, Changes & Notices

Fees applicable to the Services are disclosed on the Website and may be updated from time to time.
Inactivity Fee: If no trading activity or funding occurs for 60 consecutive days, we may charge an Inactivity Fee of USD 20 per month. The fee will not reduce your Account below zero.
We may update these Terms, product parameters, or policies at any time. Changes are effective upon posting.
We may deliver notices by posting on the Website or by email to your registered address.

15. Limitation of Liability

To the maximum extent permitted by law, Nuvesto will not be liable for any indirect, special, incidental, punitive, or consequential losses or damages.
Our total liability to you for any and all claims shall not exceed the lesser of the total fees you paid in the last 3 months or USD 100.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.

16. Indemnity

You agree to indemnify and hold harmless Nuvesto, its directors, officers, employees, and agents from any claims, damages, or liabilities arising from your breach or misuse of the Services.

17. Force Majeure

We are not liable for delay or failure to perform due to events beyond our reasonable control, including natural disasters, war, sanctions, or market disruptions.

18. Term, Suspension & Termination

We may suspend or terminate the Services or your Account if required by law, if you breach these Terms, or if we suspect fraud or abuse.
You may request closure of your Account at any time subject to settlement of open positions and fees.

19. Complaints & Dispute Resolution

Complaints can be submitted to [email protected]. We will acknowledge and respond in a reasonable timeframe.
These Terms are governed by the laws of Saint Lucia, and the courts of Saint Lucia have exclusive jurisdiction.

20. General

These Terms constitute the entire agreement between you and Nuvesto. If any provision is found invalid, the remaining provisions remain effective.
You may not assign your rights without consent. Failure to enforce a provision is not a waiver.

21. Contact

Nuvesto Markets Ltd
The Sotheby Building, Rodney Bay, Gros-Islet, Saint Lucia
Email: [email protected]